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GIFT COORDINATORS Gift coordinators are available to help you personally with ideas on unique wedding party,reception,or ceremony gift, keepsake items, or decorations.They will be happy to suggest some of the more popular choices as well. Need a unique favour or gift to mother..... they know how to help you! Please contact them via e-mail at the address listed on this website.Gift coordinators will even send you e-mail pictures of items that you may be interested in and do not see on our website! WHEN SELECTING YOUR GIFTS, Etc... Please direct your gift selection questions to our e-mail address found below or contact us at our toll free number. When selecting reception or ceremony decorations,wedding party gift items,and other on-line gift items for your wedding,engagement,bridal shower, or other event,be certain that the colour,shape,size,and other product specifics are to your understanding before ordering.Please send us your questions via e-mail or through our toll free number 1 800 274 0675. EXCHANGE POLICY If an item(s)ordered arrive broken ,we would be happy to exchange it/them for the same item.You must contact us immediately in order to facilitate this exchange.If the returns department is not contacted immediately upon receipt of the merchandise that you are wanting to return,it will be understood that your order has been received by yourself as acceptable. Sorry,there is no product credit or other type of cash or credit issued on Personalized items, Special Orders (the majority of items seen on this website are coming from various manufacturers and as such considered " special order"), Special Purchases or Informational items as they are all non-refundable and unexchangable.The original shipping and handling costs to you are non-refundable.For the return of broken merchandise shipping costs for the return of said merchandise will be at customers own expense. All sales are final,no returns accepted or return credit issued in any form. All purchases are final! DELIVERY TIMES-In many cases orders can be received in as little as 1 day,depending upon the item or items ordered. Some items may take longer if being personalized.If you are concerned about delivery time please contact us for specific delivery choices. ITEM SUBSTITUTIONS- In some cases an item (s) ordered may be out-of-stock. If the same or similar item is offered by another manufacturer, we reserve the right to send a substitute item of similar or the same type. CATHY'S CONCEPTS & OTHER ACCESSORIES MANUFACTURERS-Due to the nature of some manufacturer's additional charges on minimum orders,residential deliveries, etc...,these additional charges may be applied beyond your sales receipt at the time of order processing/fulfillment. When ordering you agree to these charges.These charges are regulated by the manufacturers themselves and may change without notice. If you have questions regarding these additional charges, you may contact us via phone at our toll free number or via e-mail. |
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Wedding Helpers-1 800 274 0675 USA or Out-Of-USA-714 281 7173 E-mail Our Gift Coordinating Staff| Customer Service Department| Overseas orders are accepted. Additional shipping may apply! New Arrival Bridal Accessories & Wedding Invitations| |